Privacy basics
A short summary of how PlayLingo handles your data — voice stays on the device, what is sent for AI answers, tracking and deleting your account.
This page is a short, plain summary. The full rules are in our Privacy Policy.
Your voice stays on your device
In Speak mode, your voice is recognised by Apple’s speech recognition on your iPhone, iPad or Mac. We don’t upload your voice to our servers.
What is sent for translations and explanations
When you ask Lingo to translate or explain something, the subtitle text and your question are sent through our server to an AI service to get the answer. Your account details are not sent. We don’t store the text of these requests on our servers, and we don’t use your learning content to train AI models.
What we keep in your account
Your saved words, watch history, streak, learning languages and settings — so they sync between your devices. If you sign in with Apple, we also get the email Apple shares with us.
The tracking prompt
PlayLingo may show Apple’s App Tracking Transparency prompt. It’s used to measure which ads bring people to the app. If you don’t allow it, the device advertising identifier isn’t shared. You can change this any time in iOS Settings → Privacy & Security → Tracking.
Microphone and speech recognition
PlayLingo asks for microphone and speech recognition access for speaking exercises. You can turn them off in iOS Settings → PlayLingo.
How to delete your account
- Open Settings → Account.
- Tap Delete account and confirm.
Your words, history, streak and follows are deleted permanently. This can’t be undone. See Delete account.
Common questions
Do you sell my data?
No.
Does deleting the app delete my account?
No. It removes data stored on the device. To delete your account, use Settings → Account → Delete account.
Who can I ask about my data?
Write to info@playlingo.app. See Contact and bug reports.
Related guides
- Delete accountHow to permanently delete your PlayLingo account from the app, what data is deleted, and what to do about an active subscription.
- Speak modePractice speaking with shadowing in PlayLingo — the video pauses after each line, you repeat it out loud, and on-device speech recognition checks every word.
- Account and sign inHow to sign in to PlayLingo with Apple or Google, use the app without an account, see your devices and what happens when you log out.
- Contact and bug reportsHow to report a bug in PlayLingo with a screenshot, suggest a feature, or email support at info@playlingo.app with your user ID.